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We are a Verified MyPoupette Seller.Īre items sold on LuxeDH replicas or authentic originals? If you have concerns regarding the authenticity of your item, trusted sources like My Poupette can assist you in determining an items authenticity. Please note: designer store associates are primarily trained with current styles, and therefore do not have experience with pre owned or vintage items. If we are offline, please leave a message and we will respond as quickly as we can. Do not hesitate to contact us if you have any questions.Įmail: Chat: Please find the pop up window at the bottom right of your browser. We are committed to making your pre owned luxury shopping safe and enjoyable.

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If the final determination is the item is not authentic, we will issue a prepaid return shipping label and issue a full refund of the purchase price, including any taxes and shipping costs. Request a written statement of their findings.Ģ) Send a copy of their findings to our team by email or fax or 85).ģ) We will contact the authenticator and discuss their concerns. ġ) Contact a trained authentication expert to have your item authenticated. If any item purchased from our site is deemed inauthentic by a well-recognized authentication expert, we will take it back and offer a full refund, including all shipping costs. D ocumentation from the well reputed source stating their findings is required. Our goal is to offer a safe shopping experience for our customers. We take careful measures to confirm an item's authenticity before placing it on our site for sale. Our authenticators have been trained to inspect each bag to ensure that it has authentic materials, hardware, lining, lettering & embossing, codes, cards, packaging and features.

#LV SOFT LOCKIT PM PROFESSIONAL#

Shop with the assurance of top tier customer service and a professional team of authenticators and luxury experts with over 30 years of combined service.Įach designer handbag is inspected from top to bottom by an authenticity expert to ensure it meets all of our standards before it is sent to you. We work with some of the top Flash Sale sites to provide inventory for their designer sales. LuxeDH is one of the largest and most respected sellers of pre owned luxury items. Our promise to you: We offer a lifetime return policy, for any item purchased from our site that is deemed inauthentic by a well-recognized authentication expert in the form of a written statement. We are committed to combating counterfeit items, and we take confirming the authenticity of each item we sell very seriously. We're the real deal, 100% - absolutely no fakes or replicas.

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